Corporate Governance

Privacy Policy & Data Protection

Data Privacy Commitment:Terra Route strictly adheres to European data protection standards (GDPR) and international privacy safeguards across all transport logistics operations.

1. Information We Collect

In standard freight operations, we collect essential consignment metadata: sender and recipient names, business addresses, telephone contacts, customs HS tariff codes, and declared package gross mass.

2. Anonymous Tracking Privacy Safeguards

To protect privacy, public anonymous tracking lookups project only high-level city and terminal milestones. Specific private recipient phone numbers, declared monetary values, and personal street addresses are strictly withheld from unauthenticated views.

3. Regulatory Disclosure & Customs Compliance

Consignment documentation is shared exclusively with authorized port authorities, border customs officers, and partner transport carriers where legally obligated under national and international transit conventions.

4. Contact Our Data Compliance Desk

For questions regarding data processing or subject access requests, contact our team at our official contact page.